Full Club Hours (inc. Third Floor & Study):
Monday - Sunday, 8am - 6pm
Restaurant:
Sunday - Thursday, 8.30am - 5.30pm
Friday - Saturday, 8.30am - 6.30pm
Kids' Club:
Sunday - Thursday, 9am - 5pm
Friday - Saturday, 9am - 6pm
Gym:
Monday - Sunday, 7am - 7pm
Jungle Gym & Soft Play:
Monday - Friday, 9.30am - 6pm
Saturday - Sunday, 9am - 6pm
Jaego's House Closure Dates:
- Notting Hill Carnival - on the Saturday, Sunday and Monday
- Christmas Eve to New Year's Day (24 Dec - 1 Jan), with limited service resuming on 2 Jan
We strongly advise you to book in advance.
Members can do this through Member Portal or in-person at reception. We understand plans change, so there will be the option to book some of the activities on the day if there is any availability.
All of Jaego’s House is buggy-free apart from the ground floor Café & Restaurant, where you can bring them in if your child is sleeping.
To give Members as much space as possible in the other areas, we ask that buggies and push-chairs are left in our secure buggy park - our front desk team are on hand help you park and store them. When possible, please hold your buggy down to allow space for others.
We will also provide you with a clean ‘indoor’ bassinet if your baby needs to sleep, subject to availability.
Yes, we offer a limited number of pre-booked parking spaces to our Members, and have one blue badge spaces. Parking spaces are available to book via the Member Portal, from 14 days in advance. Bookings cannot be made on the day of.
There are a number of off-street parking spaces located close to Jaego’s House. We recommend these links for parking availability:
Please be respectful of our neighbouring roads and only park in designated areas.
We are happy for you to use your phones at Jaego’s House. We ask that you avoid using them during Kids' classes.
Please do not take photos or video of children who are not your own, unless with their parent or guardian’s clear permission.
We encourage all Members to use the Club as a leisure space and not a working space, therefore, we ask laptop use is kept to a minimum inside the Club. If you would like to do work on your laptop, you are welcome to us The Study area in the Lodge.
Yes, all of our staff are fully vetted with everyone passing a standard DBS check.
No, as we are a Family Club we will require you to have a child under the age of 9, or be caring for a child/children to become a Member (ie legal guardian, grandparent, childminder, manny or nanny).
Property should be returned to the owner if staff are satisfied they are the rightful owner.
A full name of the person picking up the lost property must be noted.
Collected Lost Property should not be removed from the Teams Lost Property document when the item has been claimed.
Perishable items (food, liquids) are to be kept until the venue’s closing time on the day in which they were found (or less as deemed appropriate per individual case). After this time any unclaimed items should be disposed of safely. In incidences where a lunchbox or cooler bag (or similar) has been left at a venue with perishable items inside, the perishables should be disposed of and the boxes and bag logged into the Teams Lost Property document.
Non-perishable items (such as clothing or toys) are to be kept for 2 weeks in order to allow rightful owners time to claim their property.
Valuable items (cameras, mobile phones, wallets, bags) are to be kept for three calendar months in order to allow their rightful owners to claim their property.
At the start of each month, a senior member of staff should review the items that have been held previously.
Non valuable items which remain unclaimed are to be disposed of either by donation to a charity or recycled. An itemised receipt should be obtained from the charity shop which should then be filed with all other lost property documents. The resulting cash should be donated. The Teams Lost Property document relating to the items wasted/donated should be updated to show this change.
Valuable items should be also donated to a charity. Updates relating to these items should be reflected in the Lost Property document.
Any unclaimed cash should be donated to charity. A receipt for the amount of cash donated should be obtained and the Teams Lost Property document updated to show this change.
We may use a variety of security and surveillance techniques for the protection and management of the business and its employees, including monitoring communication, CCTV cameras and search.
We offer a varied menu suitable for you and your little ones. We work with suppliers that share the same ethos and philosophy as us. All products and ingredients are sustainable and ethical. All our menus are created with the freshest and best seasonal products. As a result, our menus are healthy, morish and nutritionally designed.
Find out more about our Cafe & Restaurant menus here.
We have worked hard to ensure there is something for everyone on our menu, please speak to us if you or your child(ren) have any allergies and we will do our best to organise something to meet your needs.
We strive to be a nut free environment but it is possible that products sourced externally may be prepared in environments that contain traces of nuts. For further allergy information, please contact us.
Yes, we have highchairs available for you to use.
Currently we are only able to offer the space for exclusive hire in the evenings when the Club is closed. Please contact us directly via parties@jaegoshouse.co.uk to find out more.
Yes, we offer packages for members and non-members. Please contact parties@jaegoshouse.co.uk to discuss more.
We offer members a programme of events and camps during school holidays. Please check the Member Portal to see what's on and book.
No you do not need to book in advance. Our team monitor capacity and will let members know if there is a wait time.
We do a daily clean of all equipment and a deep clean once a week. Changing areas are cleaned several times a day, and our Housekeeping staff are always on hand for any messier moments throughout the day.
We offer a wide and ever-changing timetable of activities such as Pilates, Yoga, Barre and HITT for the adults, and music, messy play, cooking, baby sensory, and many more for the little ones.
Some yes and some no. We advise on the specifics when you book the class.
Yes, we have supplies for your little ones such as formula, snacks and food pouches which can be purchased in the restaurant.
Yes of course! You can breast or bottle feed anywhere at Jaego’s House (apart from the child free areas – Gym and The Study), our staff can bring you a drink and make sure you are as comfortable as possible!
Yes, we have our Milk Bar on the ground floor where you can do all this. You will find a Perfect Prep Machine, steriliser, bottle warmers, fridge and a microwave. The Milk Bar is a self-service station.
Kids’ Cinema*, 0-2 year-olds Soft Play, age appropriate kids' Studio classes, Kids Club (from 3 months+)*, Play Areas in the ground floor Restaurant & Café, outdoor play areas.
Kids’ Cinema*, Jungle Gym & Soft Play, age appropriate kids' Studio classes, Kids’ Club*, Craft and Play Areas in the ground floor Restaurant & Café, outdoor play areas.
Kids’ Cinema*, Jungle Gym, age appropriate kids' Studio classes, Kids’ Club*, Holiday camps, After School Club, Craft and Play Areas in the ground floor Restaurant & Café, outdoor plat areas.
(*Members only)
Yes! Our Study is a member's and adults only space (Monday-Friday), located in the Lodge.
Members do not need to book in advance to use The Study. Guests and Named People are not allowed in the Study.
The Study has a fully functioning coffee bar, lounge areas complete with comfy sofas and tables, and phone booths for private calls.
Visit our Membership page for a full list of offerings, prices and the plentiful benefits of coming on board.
You can have up to one additional named adults (nannies/childminders/grandparents etc who can have access in your place) on all Memberships. This is an additional monthly cost of £35 / month.
Please note, that named adults do not have access to Member only areas such as: the Gym, Fitness classes, Study, 3rd Floor and Creche & Kids' Club.
All children in one household, they just have to be from the same immediate family and/or household.
Members get four guest passes a month to be used for the Jungle Gym & Soft Play. Members must check their guest into the front desk before going into the Club.
Guests must be accompanied by a primary or secondary member at all times and Named Adults are not permitted to bring guests to the Club.
Yes, while your child is enrolled at Kensal House Nursery, you will be entitled to 20% off any of our Membership offerings.
No, there is a maximum discount of 20% off Memberships at one time.
After your trial period, Members have an initial six-month subscription commitment, followed by a rolling contract with a two month notice period.
Members must cancel their membership before 9am on the last day of their trial expiry date.
Once your Member Portal account is activated, your Joining Fee paid, and after the initial six month commitment, Memberships will be on a rolling contract; with a two month notice period.
From £8 for children.
From £10 for adults.
At the moment the Jungle Gym & Soft Play is only open to members.
Members can only bring non-member guests into the Jungle Gym & Soft Play using their 4 monthly guest passes. Please book your guests in advance via the Portal or by speaking to Front Desk.
The Kids Club will cost £10 per hour per child.
